Support Notice

Smartcash 1.3.3 Update

Smartcash 1.3.3 Update
We managed to sync all Smartnodes to 1.3.3 (358 IPs). Users may need to perform actions to restart Smartnodes. Smartcash support will be limited until Sept 22nd to compensate the previous workload.

Smartcash Emergency update

Smartcash Emergency update
All Smartnode owners must update and restart to the new protocol 90031. ETA for reindex 00:01 UTC Sept 14th

Smartcash Mandatory Update to Phoenix 1.3

Smartcash Mandatory Update to Phoenix 1.3
Mandatory update, with required reindexing and Smartnode restart, expected servers update by 15:00 UTC

ZCoin v0.14.0.2 deployed, registration of deterministic nodes recommended

ZCoin v0.14.0.2 deployed, registration of deterministic nodes recommended

ZCoin team released a new version with a patch to fix errors caused by the last releases. Users may update too and should restart as requested. Also, the required data for deterministic registration is available

PIVX mandatory update

PIVX mandatory update
PIVX mandatory update to 4.1.1 was completed and sync. All masternodes owners MUST update and restart.

EZ AI + PAC: perfect symbiosis

EZ AI + PAC: perfect symbiosis
After adjusts the EZ AI blended perfectly to the new version that solved many issues that were giving a hard time to our AI. We expect to see undesirable events in a rate lower than 0.02%. Orders on hold are good to be delivered soon.

Multiple wallets getting corrupted at once

Multiple wallets getting corrupted at once
Many Horizen Wallets had unexpected behavior across multiple servers. Some nodes got in a fail loop leading to the reward loss. No compensation will be paid in this event.

Crown Emerald - Update complete

Crown Emerald - Update complete
Update completed across all servers. Users must update and restart the node to resume rewarding.

Polis update to 1.6.1 completed but not satisfactory

Polis update to 1.6.1 completed but not satisfactory
Deterministic masternodes is fully active, but the improper control of node connectivity allow the node to connect to old version and freeze the node. Users shall wait for the new version.

PIVX 4.0 Mandatory update

PIVX 4.0 Mandatory update
PIVX Wallet update to 4.0 with required user action: restart the masternode after server update (Saturday, December 21st at 1:00 PM GMT)

ZCoin Emergency Mandatory update + user action

ZCoin Emergency Mandatory update + user action
Zcoin wallet requires update and user action in the console to allow sync after block 220754. ZNode is required after the update for many node owners.

New PAC Global: PoS + deterministic masternode online

New PAC Global: PoS + deterministic masternode online
PAC Global was able to deploy PoS + DIP0003 with just 2 releases. Our clientes already got rewarded! Masternode owners must update and register the nodes! After that everyone can say Astalavista for the restart problem!