Support Notice

PAC Global Update

PAC Global Update
PAC is using 400% more resources than the last long term version. We moved many to new servers. The promotional price will be ended.

Crown Blockchain fork issues and fix

Crown Blockchain fork issues and fix
In Oct 28th 2020 there was two blockchains been actively mined. Despite expected, the convergence did not happen even after 1000 blocks. We manually moved forked nodes to the main blockchain. Users shall guarantee that the local wallet is in the correct active blockchain and restart if required.

Smartcash 1.3.3 Update

Smartcash 1.3.3 Update
We managed to sync all Smartnodes to 1.3.3 (358 IPs). Users may need to perform actions to restart Smartnodes. Smartcash support will be limited until Sept 22nd to compensate the previous workload.

Smartcash 1.3.2 cost Update

Smartcash 1.3.2 cost Update

To compensate the increase in the use of resources, we will double the service price and reduce by half the duration of the existing contracts of Smartcash, in way to guarantee the required resources

Smartcash Emergency update

Smartcash Emergency update
All Smartnode owners must update and restart to the new protocol 90031. ETA for reindex 00:01 UTC Sept 14th

critical server failure - chi02: bad RAM piece

critical server failure - chi02: bad RAM piece
Our server CHI02 (the very same one that act as a hub for shared date) freezed by 2020-09-01 10:42:59 CDT. many clients of legacy masternodes (ie. non deterministic masternodes) will need to restart its nodes. The cause of freeze is a bad piece of RAM.

Not only growing, we are getting better!

Not only growing, we are getting better!
We are proud to announce that now we have full 42U rack in a private cage that belongs to EZ Masternodes and it is dedicated only to nodes hosting, all under our control! In the next 24h we should start to move your nodes, so, delay on orders delivery and some downtime is expected!

Smartnodes are ready to go again

Smartnodes are ready to go again
We could save many nodes from restart, but most will need restart. The good thing is that seems that by this moment, EZ Masternodes has some of the few Smartnodes online. All of our users can be a part of this group!

Smartnodes freeze notice - block 1761798

Smartnodes freeze notice - block 1761798
Smartnodes are freezing in the block 1761798, reindex, restart, or snapshot reload did not fix. All Smartnodes will be down until we get a fix from the Smartcash team.

Hardware failure - bad power cord on server CHI12 - nodes down

Hardware failure - bad power cord on server CHI12 - nodes down
The super server CHI12, become unresponsive at 14:35:46 CDT, it was running fine since started servicing by Feb 07 13:54:51. Simple consensus masternodes will require a new start. Deterministic masternodes will not be affected.

Smartcash Mandatory Update to Phoenix 1.3

Smartcash Mandatory Update to Phoenix 1.3
Mandatory update, with required reindexing and Smartnode restart, expected servers update by 15:00 UTC

DNS resolution issues on global scale

DNS resolution issues on global scale
CloudFlare has connectivity issues. We recommend users to stand by and do nothing for now, as it may lead to worse results.