Support Notice

PAC Global update to v0.15 completed

PAC Global update to v0.15 completed
Latest PAC Global version was deployed across all servers. No actions are required by node owners.

Bitcoin Confidential Service Relaunch

Bitcoin Confidential Service Relaunch
The daemon wallet had 37MB and got corrupted. To resume cold staking, all users need to buy a new cold staking address and register a new cold stake node ($3/year).

Crown Emerald - Update complete

Crown Emerald - Update complete
Update completed across all servers. Users must update and restart the node to resume rewarding.

Smartcash nodes with high freeze rate

Smartcash nodes with high freeze rate
There is high rate of Smartnodes freezing. Users must restart if required.

Polis update to 1.6.1 completed but not satisfactory

Polis update to 1.6.1 completed but not satisfactory
Deterministic masternodes is fully active, but the improper control of node connectivity allow the node to connect to old version and freeze the node. Users shall wait for the new version.

Horizen 2.0.2 - Mandatory update

Horizen 2.0.2 - Mandatory update
All Horizen nodes were successfully updated in the very same moment. User MUST check the tracker to be sure that the re connection was also success!

Maintenance warning: moving nodes to new servers

Maintenance warning: moving nodes to new servers
We are moving all nodes to more capable machines and we expect some nodes to request a new start. Users shall restart the nodes if the new start required status is observed. The update shall take 48h to be performed in all nodes.

CRON: Blockchain fork made nodes require new restart

CRON: Blockchain fork made nodes require new restart
Users with a Crown masternode with the new start required status shall restart the node and check if it become ENABLED. Blockchain forks with an orphan chain are natural to Bitcoin forks, the 120 minutes to new start limit was deprecated by Dash to an adaptive model that take in account the number of blocks online to tag a node as expired. Hence a permanent solution can be applied via new daemon version with DIP003.

PAC with high number of nodes in an alternative chain

PAC with high number of nodes in an alternative chain
High amount of nodes with an alternative blockchain -- more than 30% according to our estimations. PoSe score will increase, wallets may not sync properly. No user action is required we can fix the masternodes from here. No user action is required.

Bitblocks chain fix

Bitblocks chain fix
Node owner must sync to the correct blockchain and restart the masternode

Zcoin with many orphan blocks - Some nodes need restart

Zcoin with many orphan blocks - Some nodes need restart
Some nodes got stuck in the blockchain split. Users need to restart the Znode as required. All the nodes are sync in the main chain already.

PIVX 4.0 Mandatory update

PIVX 4.0 Mandatory update
PIVX Wallet update to 4.0 with required user action: restart the masternode after server update (Saturday, December 21st at 1:00 PM GMT)